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Advice and support

Sometimes you can no longer arrange things yourself and you need help. For example, if you have become homeless, you have received a letter you do not understand, or you are the victim of labour exploitation. Fortunately, there are organisations that can help you.

Steunpunt Migranten (MST)

Would you like to meet other people, learn something, or are you looking for help? MST is there for everyone, anyone, whatever is going on.  MST is an urban social services centre that connects and supports people. Professionals and volunteers organise education, meeting and support based on togetherness and mutual commitment.

Course offer  

MST Language School

Do you have difficulties with the Dutch language? Is Dutch not your mother tongue and have you been unable to learn Dutch well? You can go to the MST Language School for lessons. There is an offer for all levels (from Alfa A to Staatsexamen ll). The MST Language School is flexible. We try to find a place for everyone. Per semester, you can participate in classes at the MST Language School for a fee.

Questions about MST language classes? Go to the consultation hour on wednesday from 13:00 - 14:00  

Taalhuis MST 

There are various courses. Go to the Taalhuis MST consultation hour on Fridays from 13:00 - 15:00 to see which course is right for you.

Computer courses

Go to the Digital consultation hour on Tuesday 13:00 - 15:00 for questions about the offer.

Basic skills consultation (computer, internet, maths and language) 

Friday 13:00 - 15:00

Creative activities 

Look for the current offer on the website msttilburg.nl 

Other activities in MST

Meeting other people

Meetings take place in the living room, where soup is available at noon for €1.  
You can also sign up as a volunteer, or participate in the Menss project for support in meeting other people.  

Support point Migrants 

You can visit this office without an appointment.

MondayTuesdayWednesdayThursdayFriday
10:00 - 12:0010:00 - 12:0010:00 - 12:0010:00 - 12:00 
14:00 - 15:0014:00 - 15:0014:00 - 15:0014:00 - 15:0014:00 - 15:00
10:00 - 12:00    

Contact
 

AdressTelephone numberOpening hourse-mail
Gasthuisring 54 A 
5041 DT Tilburg
013-5800855 Monday - Thursday: 09:00-16:00 
Friday: 09:00-15:00 
receptie@rooihart.nl

Visit the website msttilburg.nl for more information

ContourdeTwern

There are 18 places in the municipality of Tilburg where you can go with queries of all kinds. The ContourdeTwern volunteers who work at these places can, for example, help you if you have received a letter you do not understand, you need to fill in forms about which you have queries, or if you are struggling to find the right information about something. You can find the places you can go with these types of queries via this link

See the ContourdeTwern website for more information.

Stichting Barka

Barka is an organisation that can offer help to homeless migrants. They can support individuals in returning to their families, or support the homeless in tackling addiction and working on social integration. This organisation's background is in Poland. If you know someone who is homeless and needs help, there are various ways in which you can contact someone from Barka. You can find those possibilities on their website.

FairWork Foundation

What can migrant workers contact the FairWork Foundation for? The FairWork Foundation fights and prevents modern slavery in the Netherlands and stands up for the interests of its (foreign) victims. 
The foundation focuses on:  

Victims of human trafficking or modern slavery are paid far too little or nothing and work under (very) poor conditions in the Netherlands. They are completely in the grip of their boss or intermediary: for example, they are mistreated, do not get their passports back when they ask for them or fear for the safety of their families. 

FairWork provides advice, mediates with employers or directs victims to the right help.  
Modern slavery checklist:  

Contact 

Address: 
De Kolk building 
Nieuwezijds Voorburgwal 32 1012 RZ Amsterdam  

Languages spoken are: Arabic, Bulgarian, Chinese, Filipino, Hungarian, Indonesian, Romanian (Moldova and Romania), Polish, Portuguese, Russian, Spanish (EU and non-EU), Syrian, Ukrainian.  

If you need personal advice, you can contact them via the contact form on the website.  
Stichting FairWork is an organisation that helps people who are the victim of labour exploitation. 

If you need personal advice, you can contact them via the contact form on the website

Information point

You can ask questions at the information point about the digital government, if you want to improve your digital skills, or if you need help finding information. The information point can help you with, amongst others, DigiD, a course, or refer you to the right desk. The help is free of charge, even for people who are not members. There are information points in various libraries in the municipality of Tilburg, namely:

Here you can also print, use the computers, or register your children free of charge. You can go there every day in case you have a question. You can find more information on the website bibliotheekmb.nl

De Rechtswinkel

De Rechtswinkel Tilburg helps people with legal queries or who have a legal problem in relation to employment law, social security law, tenancy law and consumer law.  

What issues can migrant workers contact Rechtswinkel Tilburg about? Queries such as: 

Rechtswinkel Tilburg provides advice, but also writes to counterparties on behalf of clients and litigates before the Huurcommissie, the administrative court, or the magistrate if there is no other option. Our services are free in principle. The official language is Dutch or English. There is no interpreter available. Clients may naturally bring someone along to interpret.
 
How can clients make contact?

Website: www.rechtswinkeltilburg.nl.

Juridisch Loket

What issues can migrant workers contact the Juridisch Loket about?
The Juridisch Loket is there for anyone who has a legal query. For example, queries about housing, working, family and relatives, purchases, guarantees, as well as debt. Examples of queries: 

You can find answers to frequently asked questions, tips, and letter templates on www.juridischloket.nl. If you are on a low income, they can also give you personal legal advice. Call free on 0800-8020 or visit one of the branches. The Juridisch Loket lawyers will help you free of charge.
 
How can clients make contact?

Website: www.juridischloket.nl

SMO Traverse

If you are a migrant worker registered in the Netherlands for at least five years, SMO Traverse can be contacted if you are at risk of becoming homeless. This is done by offering a temporary place to live, looking together at the financial situation, health and a daily schedule so that independent living becomes possible again with the help of staff and experience experts.  

Contact

More info: www.smo-traverse.nl

De Toegang Tilburg

De Toegang Tilburg answers residents' questions about support and care, points the way to opportunities in the client's neighbourhood, provides advice and support, offers tailor-made solutions, coordinates support, and is committed to the safety of vulnerable people.   
As a migrant worker, you can contact for questions about:  

Contact

Via the contact form on the website 
You will be contacted within 2 working days. Important: Please have your Burger Service Number (BSN) handy. You will be asked for this at the start of the phone call.  
For urgent matters call: 013-2061640 
Available on working days from 09:00-17:00  
Contact is possible in the following languages: English, Dutch, Spanish or French.
For more information visit the website toegangtilburg.nl